Zip losing steps after travel

[jfmclaughlin]

I recently traveled across the international dateline, which, as I had predicted it would, messed with my step count and deleted a few thousand steps. The problem is that the effects lingered for a few days, and then when I returned to the US about a week ago, it started the problem all over again. Today I lost a few hundred steps, and it seemed to be due to the Zip not be able to tell what the date was-- the display on the Zip showed them being added to yesterday's total, but then the app wouldn't display them for either today or yesterday. I have checked that it is indeed properly set to AK time, but I'm wondering if something has gone wrong with the automatic time zone detection, and that it may be switching randomly throughout the day. Has anyone else had similar issues, and are there any suggested solutions? Thanks!

[MarreFitbit · Accepted solution]

Welcome to the Community @jfmclaughlin ! I'd recommend following the steps in the I can't sync my tracker article to solve the issue you're having with your timezone now. 

If these ones don't work, try setting up the Zip as a new device.