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Zip not Syncing with the app

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‎02-02-2019 05:11 - last edited on ‎02-03-2019 08:10 by Moderator Alum

‎02-02-2019 05:11 - last edited on ‎02-03-2019 08:10 by Moderator Alum

My Fitbit zip won't sync with The New WW app

 

Moderator edit: Updated subject for clarity.

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‎02-03-2019 08:09

‎02-03-2019 08:09

Hi @MernaHostetler, nice to see you here. Welcome! Smiley Happy

 

I will more than glad to give you a hand with the syncing issues with the Fitbit App. Please confirm that you're using the correct app, you can download it here. I'd like to have more details about the information that you can see from you end. You can also check some syncing steps here: Why won't my Fitbit device sync?

 

I'll be around, let me know if you have questions.

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