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Zip not compatible with Fire HD10

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I had an older Fire tablet (3rd generation) and it worked fine with my Fitbit Zip.  I bought a new Fire HD10 and it is not compatible.  Will Fitbit fix this?

 

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Hi @KeithStar  probably not. Here is something a moderator posted about compatibility:

 

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

Stepping in the U.S.A. since September 2013. Android 14

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You may have to contact the party that ported the 3-4 year old Fitbit app version over to the Fire Tablet. 

Fitbit does not have an app for the fire tablet. 

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