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Zip not syncing after 5:58

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‎05-22-2018 06:00 - last edited on ‎05-22-2018 10:52 by Moderator Alum

‎05-22-2018 06:00 - last edited on ‎05-22-2018 10:52 by Moderator Alum

My zip would not sync after 5'58. I walked about 700 more steps. I tried anything I could but no dice. Not happy about this. 

 

Moderator edit: updated subject for clarity

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‎05-22-2018 11:00

‎05-22-2018 11:00

Welcome to the Forums @Lorna68! Thanks for sharing your experience with your Zip tracker. To make sure that your Zip is working correctly, please restart it.

 

Also, make sure that your app is up to date. To update your app, take a look to the help article About the Fitbit app.

 

I hope this helps, keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

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‎05-22-2018 11:00

‎05-22-2018 11:00

Welcome to the Forums @Lorna68! Thanks for sharing your experience with your Zip tracker. To make sure that your Zip is working correctly, please restart it.

 

Also, make sure that your app is up to date. To update your app, take a look to the help article About the Fitbit app.

 

I hope this helps, keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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