help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Zip's Display not Working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2018 17:25 - last edited on ‎05-22-2018 14:02 by Moderator Alum

‎05-21-2018 17:25 - last edited on ‎05-22-2018 14:02 by Moderator Alum

Whenever I press my Fitbit it just goes black on screen

I have changed batteries twice no display

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎05-22-2018 15:23

‎05-22-2018 15:23

Welcome to the Forums @Kundi! Thanks for sharing your experience with your Zip and for the troubleshooting you have performed before posting here. 

 

To make sure is working correctly, please restart it. Also, verify that there is proper contact between the battery and the battery contacts inside your Zip. The process can be followed here. 

 

Keep me posted with the outcome! 🙂 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer
0 Votes