05-08-2018 17:59
05-08-2018 17:59
My wife and I, as well as many members of our family, have been using Zips for many years. Our group has always received weekly activity updates on Monday or Tuesday, giving the top three on the "Leader Board". That stopped about three weeks ago (April 20 ca.). My profile settings are still the same.
Anyone know why?
Answered! Go to the Best Answer.
Best Answer05-09-2018 00:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-09-2018 00:17
There is an ongoing issue with the weekly reports at the moment. Keep an eye on the following threads which have the latest updates from fitbit:
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Not-Receiving-Weekly-Reports/td-p/2687171
Seems that a fix is not far away.
05-09-2018 00:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-09-2018 00:17
There is an ongoing issue with the weekly reports at the moment. Keep an eye on the following threads which have the latest updates from fitbit:
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Not-Receiving-Weekly-Reports/td-p/2687171
Seems that a fix is not far away.
05-09-2018 06:45
05-09-2018 06:45
Best Answer05-22-2018 15:29
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-22-2018 15:29
Awesome suggestion @SteveH! Welcome to the Forums @rpdonaldson! I have gone ahead and marked @SteveH's as an Accepted Solution.
Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member facing the same questions or issues as you. You can read more about Accepted Solutions here.
I hope to see you around more often! 😉
Best Answer