help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Zip not syncing exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2017 06:40

‎01-25-2017 06:40

Do I need a special app to have my exercise automatically sync to my dashboard? Do I need to turn something on before I start my exercising? I was using Myfitnesspal via my phone before I got the zip and somehow a couple of my exercise routines synced.... lost over here. Any help is appreciated.

Best Answer
0 Votes
1 REPLY 1

‎01-30-2017 14:18

‎01-30-2017 14:18

@atrom welcome aboard! Its' nice seeing you around. Smiley Happy If you're using MyFitnessPal and if you have it connected to your Fitbit account, then I suggest using it. Manually logging your activity using Fitbit might double the calorie count on your Dashboard. Please keep in mind that manually logging an activity works well when step count isn't the best indicator of the calories burned. If you are doing an activity that does not require steps (like cycling or using an elliptical machine), or an activity that requires more than just steps (like tennis or yoga), logging the activity manually improves the accuracy of this activity's contribution to your caloric burn. Hope this makes sense. Let me know if you have any other inquiry, I'll be around! Smiley Wink

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

Best Answer