Zip only syncs when forced or when tracking a walk.

[SunsetRunner]

If I track a walk, the zip keeps track of steps. If I don't track, I usually don't get any steps on my dashboard unless I force a sync on my phone. When I look at my dashboard, it shows some days with no steps at all, which is not right. 

[Rich_Laue · Accepted solution]

Hello @SunsetRunner without knowing which phone you have. I'm not sure if i can help you. 

Do you have the option for always connected or all day sync? Is the app have permission to run in the background? 

[SunsetRunner]

Somehow the app syncing must have been changed, probably with phone updates. Thank you!