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Zip quit syncing

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‎03-22-2020 05:59

‎03-22-2020 05:59

The last time I was able to get my Zip to sync with my iPhone was yesterday March 21 at 2:00 pm. I have the latest iOS version and everything else works in my iPhone. Does anyone know what happened or how to fix it?

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3 REPLIES 3

‎03-22-2020 15:45

‎03-22-2020 15:45

I have had my Fit bit zip for 5 years and have loved it until a few weeks ago. It started severe battery drain if about 2 batteries a week, not syncing, not counting steps. Does not look like Fit bit is responding to complaints. Either huge software bug or not supporting the zip anymore.

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‎03-31-2020 12:57

‎03-31-2020 12:57

Mine hadn’t synced since January.  I just took the battery out and put it back in (same battery) and it synched up right away.  Kind of like doing a reset.

 

Hope this helps.

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‎05-10-2020 08:39

In response to CBinSA

‎05-10-2020 08:39

https://help.fitbit.com/?q=sync

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