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Zip screen blank and not resetting

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‎01-02-2016 03:13

‎01-02-2016 03:13

Can someone please help. My zip keeps going blank then randomly coming back on but not when I tap it. Also it's not resetting at midnight like normal. This has been happening for 3 days now. I've changed the battery and checked the battery contact
Kerry
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‎01-02-2016 09:58

‎01-02-2016 09:58

Hey hey hey @Kerrylr26 welcome to the Community! Let me give a hand on this. Since you already tried to replace the battery of your Zip and checked the contacts, I believe that it is time for you to contact Fitbit Support, they will take a look into this issue and offer the best solution for you!

 

I'll be around if you need anything else! Enjoy your weekend. Woman Very Happy 

Heydy | Community Moderator, Fitbit
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