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Zip went blank but still counting steps

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‎10-29-2018 05:38

‎10-29-2018 05:38

It’s weird that Zip went blank but still counting steps!! I removed the battery, waited for a few minutes, the. Put the battery back., still blank.

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‎10-30-2018 06:13

‎10-30-2018 06:13

Welcome to the Forums @GrandmasterPB! Nice to see you here. Smiley Happy

 

Thanks for trying the restart on your Zip. It looks like it is having hardware issues, why don't you take out the batteries for a few hours; then put it back and try to sync again. Did it get wet? Or did you noticed anything different with your Zip? If this is not working, we might have to get in touch with our support team.

 

Please keep me posted! Woman Wink

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