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Zip won't synch

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‎08-29-2019 14:22

‎08-29-2019 14:22

It used to synch without any problems before the update.

I need to remove the battery for ZIP to synch.

I`very tried closing the application and Bluetooth.

It will ONLY synch one time after the battery is removed and reinserted

I even called support.

Does it have something to do with the update.

I've had my ZIP since April of this year..

 something to do with the update?

Are they working on a fix?

 

Best Answer
4 REPLIES 4

‎08-29-2019 14:24

‎08-29-2019 14:24

It used to synch without any problems before the update.

I need to remove the battery for ZIP to synch.

I`very tried closing the application and Bluetooth.

It will ONLY synch one time after the battery is removed and reinserted

I even called support.

Does it have something to do with the update.

I've had my ZIP since April of this year..

 something to do with the update?

Are they working on a fix?

 

Best Answer

‎08-29-2019 20:46

‎08-29-2019 20:46

Hi @AnnMS  you make sure your phone is compatible? Android, iOS or Windows phone?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎08-30-2019 05:55

‎08-30-2019 05:55

I am having the same issue. I even took the battery out & my device still doesn't sync. It's upsetting as I need this device for a class I am taking in school and this is such an inconvenience & so frustrating. 

Best Answer

‎08-30-2019 16:57

In response to Odyssey13

‎08-30-2019 16:57

TY for the post.My Bluetooth is compatible.I've had issues since the program was updated. Now it won't download the data.Sent via the Samsung Galaxy Tab E, an AT&T 4G LTE tablet
Best Answer
0 Votes