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Zip won't update

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‎03-19-2024 10:56 - last edited on ‎03-29-2025 12:34 by Fitbit Moderator

‎03-19-2024 10:56 - last edited on ‎03-29-2025 12:34 by Fitbit Moderator

I have tried restarted the app, restarted the zip, and I tried very thing out to get to updated. I started at midnight to 12:00 in the afternoon and it won’t update just keeps saying waiting. 

Moderator Edit: Clarified subject

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‎03-19-2024 22:19

‎03-19-2024 22:19

Hi @Ruthrabbits  the Zip doesn't get updates now, unless you mean the Fitbit app update. Once a device is no longer being manufactured and sold, it only receives updates for two years. The Zip was retired a while back. You can read more about it here - click to see article.

Noticed you posted on the Flex forum, too. Same thing applies there.

Stepping in the U.S.A. since September 2013. Android 14

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