battery compartment cover

[spudinsky]

To whom it may concern;while changing the battery in my Fitbit the compartment cover virtually split into two pieces.I was wondering where I could get a replacement or if you could send a replacement. 

Thank you

Moderator edit: format

[SteveH]

Unfortunately, customer support do not monitor these forums. You'll need to contact them via:

contact.fitbit.com

You may also want to edit your post to remove your email address as this is a public forum.

[EatingRight]

Hi!

I would  call Fitbit tell them what happened and see if they will send you a new cover for the battery compartment.  They're usually very accommodating.  I'm sure they will be glad to do it.

Moderator edit: format

[LucyAP]

Awesome help @SteveH and @EatingRight! Nice to see you here @spudinsky! I just wanted to step in to know if you finally contacted Support and if they were able to help. 

I look forward for your reply! 😉 

[spudinsky]

Hi,everything has been resolved,thank you.

Moderator edit: format

[LucyAP]

Thanks for the update @spudinsky! It's good to hear that you are back on track. I'd like to encourage you to join us at Discussions board, there you can be inspired, find some tips to get moving, eat well, manage weight, sleep better, live mindfully and more! Give it a look! 😉 

[spudinsky]

Good afternoon,thank you for the offer but I have decided to decline.