fitbit zip and google pixel phone

[rrbolden]

Trying to get my old fitbit zip to sync up with my new google pixel phone.  I reloaded app, batteries in and out, and the best I can do is to get it to sync once after removing battery.  Won't sync the next day.  Any advice?  Does a person go to the phone people or to the fitbit people? Thanks in advance

[SunsetRunner]

That's the same boat the rest of us are in. The Zip cannot sync properly with Android 9 unless you've just reset it via removing and reinstalling the battery. You can try FitBit support; they'll likely have you try a lot of different things that won't work before finally admitting to you that there's a problem they've been unable to fix for the last 10 months. This is likely why they've finally stopped selling it and have posted a notice at the top of the Zip forum stating that they no longer monitor the forum.

I truly believe that FitBit has washed its hands of the Zip.

[rrbolden]

Thanks for the info.  I suspected as much.