ANSWERED
Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @justjannie thanks for confirming! Sorry it didn't work, you can always check the list of tested devices for future reference.
Let me know if you have questions about your Fitbit, we're here to help. 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @justjannie, thanks for jumping in!
You can confirm if the model of your phone is in the list of tested devices, if so please follow the steps in this article: How do Fitbit devices sync their data?
Please note that all Fitbit trackers and watches connect via Fitbit App, you can get it from the store on your phone: Apple App Store. If your phone is not listed but you have the option to get the Fitbit App you can try to sync your tracker, but if the device hasn't been tested we can't assure it will be working flawless. Even though you can give it a try!
Let me know if you have questions about it.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @justjannie thanks for confirming! Sorry it didn't work, you can always check the list of tested devices for future reference.
Let me know if you have questions about your Fitbit, we're here to help.
Best Answer