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‎04-15-2016 08:00

‎04-15-2016 08:00

Hi all. I just changed the battery in my zip and lost my steps for today but it registered my steps from yesterday as today's steps! Anything I can do to reset??
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‎04-15-2016 14:09 - last edited on ‎07-26-2023 20:31 by Fitbit Moderator

‎04-15-2016 14:09 - last edited on ‎07-26-2023 20:31 by Fitbit Moderator

Welcome to the Fitbit Community @ctrocchio. It's great to have you here. I'm not sure why your Zip replaced your steps from today with yesterday's. There is actually no option to reset your data, however you can negate your extra steps by following these instructions. If you ever experience this situation again, please contact Customer Support for further assistance.

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‎04-15-2016 14:09 - last edited on ‎07-26-2023 20:31 by Fitbit Moderator

‎04-15-2016 14:09 - last edited on ‎07-26-2023 20:31 by Fitbit Moderator

Welcome to the Fitbit Community @ctrocchio. It's great to have you here. I'm not sure why your Zip replaced your steps from today with yesterday's. There is actually no option to reset your data, however you can negate your extra steps by following these instructions. If you ever experience this situation again, please contact Customer Support for further assistance.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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