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zip not syncing

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‎06-17-2017 03:59

‎06-17-2017 03:59

My zip isn't syncing daily.   This has been going on for a while. 

Best Answer
3 REPLIES 3

‎06-17-2017 05:11

‎06-17-2017 05:11

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎06-18-2017 02:21

In response to SteveH

‎06-18-2017 02:21

I restarted my phone because my ZIP wouldn't sync either and that did the trick. I just hope I don't have to do it every day. 

Best Answer

‎06-27-2017 20:00

In response to neuperelo

‎06-27-2017 20:00

Great tips @SteveH! Nice to see you here @PattiHoerth and @neuperelo! Please feel free to post back if you need further help. I'd love to get you back on track. 

 

Keep me posted! 😉 

 

Lucy | Community Moderator, Fitbit

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