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zip will sync

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‎09-05-2019 17:45

‎09-05-2019 17:45

Finally after nearly two weeks my zip started syncing my steps today.  Thank you fitbit support.

 

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6 REPLIES 6

‎09-05-2019 19:40

‎09-05-2019 19:40

Glad to know you're back to stepping and syncing @Diana36 and thanks for stopping by to let us know.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎09-05-2019 20:16

‎09-05-2019 20:16

How did you achieve that?  I still have to remove and reinsert the battery every night to get a reading on the same phone I have been using for several years.

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‎09-05-2019 20:20

In response to RIwalker

‎09-05-2019 20:20

Hi @RIwalker  did you get the new app ?

Stepping in the U.S.A. since September 2013. Android 14

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‎09-06-2019 07:25

In response to Odyssey13

‎09-06-2019 07:25

I didn't get a new app or a new zip.  I had hoped fitbit would have fixed everybody's problem.  I "tweeted" to them at least once a day for the past few weeks.  Last night it just worked.  I hope they fix everyone's problem.

 

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‎09-06-2019 08:18

In response to Diana36

‎09-06-2019 08:18

Good news. Hope it will be the same for me sometime soon!
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‎09-06-2019 17:29

In response to RIwalker

‎09-06-2019 17:29

Same with mine,  my husbands, and my mom's. It cant be all of our Fitbits going bad! My husband just got his brand new in June.

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