11-20-2019 03:04
11-20-2019 03:04
You offered a one month trial period and after three days charged me for it and also charged me for the following month. I wanted to cancel this subcription as I do not make use of it and therefore feel it is a waste of money. I have paid two amounts of R149,99 and think that I should be refunded for the first month.
Please advise what will be done to rectify this situation.
Thanks
Beverley Nathan
11-20-2019 05:24
11-20-2019 05:24
Hi @BevLeopardz - It sounds like you should contact Support.
11-20-2019 06:00
11-20-2019 06:00
11-20-2019 13:09
11-20-2019 13:09
Hello again, @BevLeopardz - I’m sure you were directed here in case anyone had any ideas. But we are mainly other Fitbit users. We do not have the authority to process refunds. For that, you should contact Support.