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10,000 steps gone

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‎05-13-2019 20:50

‎05-13-2019 20:50

Just started back using my watch. Walked 10,000 steps tonight came home charged and synced and it now says I have done 10 steps today 😞

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‎05-14-2019 12:43

‎05-14-2019 12:43

@Dattwood Welcome! It's nice to have you on board!

 

Let me help you with your missing steps. When was the last time you synced your device before starting using it again. If you didn't sync it before using it then the date and time wasn't up to date there. If this is the case once you synced the data was assumed to belong to an older date and the new date was considered blank, this is why you only see a few steps after syncing it. Still you can manually log your activity so you have a record on your account.

 

Let me know how it goes.

Alvaro | Community Moderator

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