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2 users 1 app

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‎08-14-2016 03:04

‎08-14-2016 03:04

My wife and i both have fit its but only one IPad and wife's mobile does not have enough available memory to download the app. Is it possible to have two users on the one app? I added the seconded Fitbit but the app just assumes that I know have two fit bits and attributes both fit its to me?
Thanks
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‎08-14-2016 04:11

‎08-14-2016 04:11

You and your wife need two separate Fitbit accounts, not two Fitbits on the same account.  Remove one of the devices from your account, then put it on her account.  Make sure your Fitbit is off or out of range of your iPad or the iPad will have trouble pairing with the second Fitbit.

 

To go back and forth on one device, you would need to log out of one account and then log in on the other.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎08-14-2016 04:11

‎08-14-2016 04:11

You and your wife need two separate Fitbit accounts, not two Fitbits on the same account.  Remove one of the devices from your account, then put it on her account.  Make sure your Fitbit is off or out of range of your iPad or the iPad will have trouble pairing with the second Fitbit.

 

To go back and forth on one device, you would need to log out of one account and then log in on the other.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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