12-26-2017 12:45
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12-26-2017 12:45
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I have just synced my new Ionic and suddenly an extra 500 calories appeared on my daily burn stats. I presume this is from my charge 2 which I have not worn all day. How do I make this stop?

12-26-2017 13:49
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12-26-2017 13:49
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Hello @Polgara1964
Fitbit assumes that while you slept from midnight, you burned that amount of calories.
So when you sync your Ionic for the first time that day, you will see a specific amount of calories already added to your dashboard.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

12-27-2017 03:40
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12-27-2017 03:40
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Debby

12-27-2017 05:19
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12-27-2017 05:19
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Oh, I thought you just had a Charge 2 that was not being worn at night.
I would try "forget this device" will using the Ionic
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

