2nd sleep record of a day does not display properly in IOS - pictures!

[rbelusko]

In the mobile app, if you create a 2nd sleep record which is in addition to the primary sleep record - the second record does not view properly in the mobile app view.  For example, if you sleep regularly at night and wake up in the morning, that record is fine. However if you then take a nap later in the day (same day), that creates a second sleep record, but when you view it in the mobile app, it's not correct. The start/end times of that sleep record seem to be linked to the first record and display incorrectly.

This has been happening as long as the FitBit mobile app has been around. It is not related to a particular device, rather the logic of how the data is displayed in the mobile app. See example pictures below:

Picture 1 - notice the two sleep records for 4/2.

Picture 2 - Clicked on specific 4/2 record (Only primary record displays)

Picture 3 - Clicked into sleep record details. Secondary record shows, but pulls information from pr...

In the first pic: notice the two sleep records for 4/2. The 2nd pic shows the primary sleep record. The 3rd pic shows the 2nd sleep record, but seems to be drawing information from the primary sleep record - this is what's incorrect and needs to be fixed.

[rbelusko]

Hopefully those pictures are viewable. I couldn't figure out how to attach a picture so I linked them from facebook.

Thanks

Bob

[cody_doodle]

I also see this issue and would like to know if someone is working on a fix.  I wake up in the middle of the night sometimes.  I will have 2 sets of sleep data for one night.  When you click on each graph, only the latter graph shows.  When you slide your finger across data for detailed times, only the the first graph data shows.  This is only on the IOS app, and the sleep data shows properly on the computer.  I want to review the data on my phone without having to turn on my computer.  Any help is appreciated. Thank you.

[rbelusko]

Hello FitBit team,

Can we get some kind of acknowledgement that this is being looked into? Your tech support people said posting here was the best way to get an issue in front of you guys.

You released an iOS app update today and this has still not been fixed.

Please acknolwedge.

Thanks

Bob

[rbelusko · Accepted solution]

Hello FitBit team,

It looks like your latest iOS release finally addressed this problem. It would have been nice to get a response, however thanks!