Feedback about the Fitbit app 4.41 update

[Lee_Somerset]

That's it, really. If anyone from Google or Fitbit who reads this has the ability to actually do anything, and can be bothered, I would suggest they escalate all of the complaints here and release a 4.42, or preferably 4.5 update fixing all of the things 4.41 has knackered up. Thanks!

Moderator Edit: Clarified subject

[Lee_Somerset]

PS: Here in England, which is, believe it or not, a country outside of the USA where millions of people live (there are other countries on the planet too, if you care to look), it's 19:13, not 11:13, which this board seems to think is the global time for all people whose language is English. I despair sometimes.

[rlstewart12]

I agree something really happened when I updated to 4.4.1 on my iPhone (phone is running iOS 18.4.1). Note my iPad (iPadOS 18.4.1) does not have the same issues.

Another problem I just noticed are the app's for iPhone and iPad show GREATER steps and mileage than my Charge 6 shows. How can this happen?? 

Since last evening the Fitbit web site is non functional. This says try later.

What is going on with Google and Fitbit, things seems to be. going downhill.

[JuanFitbit]

@Lee_Somerset , A warm welcome to the Community! Thank you for your message and feedback. 
Regarding the time/time zone I suggest you to have a look at this: How do I change the time on my Fitbit device?

You didn't describe you having any other difficulties with the Fitbit App. If so I recommend you to post on the thread dedicated to the issue. In that way our team can have an overview, of the people affected and update all the users when sharing new the information.

@rlstewart12 , A warm welcome to the Community! Thank you for your feedback!

Our team is aware of the situation with the discrepancy in the app and on your Charge 6. They are looking into this and will work on a solution for it. 
Hopefully this gets solved soon. 

[Lee_Somerset]

Hi Juan. Thanks for your response. I was actually referring to the time that this forum lists as being current, not my device. It was an aside - I’m apparently typing this at 00:41, but it’s actually 08:41 in the UK. It would be nice to see a setting for the Forum to make a regional time change. 

As for the other, much more major issue of a disastrous update that has caused all sorts of errors for users, I look forward to Fitbit correcting the ‘discrepancy’ soon. 

Cheers. 

[JuanFitbit]

@Lee_Somerset , Thank you for your reply and further info. 

Funny that on your browser the time of the board (Community) is in a US timezone.  I have used the Community abroad and always get the correct time shown. 
I'll let our team have a look, so that if there is an error it should be corrected. 

I don't want to sound rude, but did you check the time zone in your Fitbit/Google Account? Or on the device where you check the Community?

Sometimes we leave the default settings and this can make the time not showing correctly . 

Thank you for your feedback regarding the app. We can assure you that our team is working hard on solving the issues that the update might have caused. 
We apologize for any inconvenience that these might have caused.