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Accidentally deleted device

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‎04-17-2016 05:26

‎04-17-2016 05:26

My fitbit wasn't syncing so I had the wonderful idea of deleting it off of the app in the hopes of being able to just add it right back. But now, since I have an older version of the app (iPhone 4), it's sending me to the website for me to buy a completely new one. I have no idea what to do.
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‎04-17-2016 11:27

‎04-17-2016 11:27

That's mysterious @Rosine

 

Have moved this thread from the Flex to the iOS App section to increase the chance of getting a solution.

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‎04-18-2016 06:25 - edited ‎04-18-2016 06:26

‎04-18-2016 06:25 - edited ‎04-18-2016 06:26

It's nice to see our Community is growing @Rosine! Welcome my friend! Cat TongueI noticed @SunsetRunner  moved your post to the correct board. Thank you my friend! Please know the iPhone 4 is no longer a supported device for syncing with Fitbit trackers. In order for your tracker to sync directly with your iOS device, your device must support Bluetooth 4.0. Older iOS models only support Bluetooth 2.1. If you'd like to see which devices are compatible with Bluetooth wireless sync, you can view our list.

 

Hope this helps, have a nice week! Man Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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