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Activities show double minutes in the App.

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‎05-31-2017 06:18 - last edited on ‎06-01-2017 05:52 by Moderator Alum

‎05-31-2017 06:18 - last edited on ‎06-01-2017 05:52 by Moderator Alum

When I walk or run, it shows doubled up minutes on my Fitbit app. How can I fix this?

 

Moderator Edit: Clarified Subject.

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‎06-01-2017 06:02

‎06-01-2017 06:02

Hello @MamaGauma, have a warm welcome to the Fitbit Community, it's great to see new faces around. Smiley Happy

 

Are you currently using a third party app such as MyFitnessPal or Weight Watchers? If so, it's possible that if you're logging your activities on these apps, the activities will duplicate if you're also logging them on the Fitbit app if both apps are linked, in which case I would like to suggest only logging them on the Ftibit app as some trackers auto-recognize most of your activities. As the apps are linked, they will appear on your third party app once they sync.

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎10-18-2019 08:06

‎10-18-2019 08:06

I have the same problem and weight watchers says its a fitbit issue but I see no way to fix it.

 

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