05-18-2021 11:22
05-18-2021 11:22
Hi, so I have a group on my Fitbit account on the Fitbit application, I’m admin and I am trying to add somebody else as admin too, but every time I click to add them it throws me off the app and I go back on and try again and it’s the same every time? Help please, Thanks in advance,
Kind regards Jazzy x
05-19-2021 02:48 - edited 05-19-2021 02:49
05-19-2021 02:48 - edited 05-19-2021 02:49
@Jazzyy You are describing a problem with the Fitbit app. Do you use an Android or iPhone? I want to move this thread to a better fit forum. You have a better chance of getting an answer.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-19-2021 04:46
05-19-2021 04:46
Hello, thanks for responding! Yes I’d very much appreciate if you could send it to a better fit forum, I’m using an IPhone.
kind regards, Jazzy x
05-19-2021 05:03
05-19-2021 05:03
@Jazzyy I also wish I could help you. I'm not an admin, so I can't see if I can reproduce your problem. But my first suggestion to anyone having app problems is to delete the app, then reinstall it.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-07-2021 11:30
06-07-2021 11:30
This problem has been resolved thank you so much for your time and advice. 🙂
Kind regards Jasmine.