Adding charge

[Hawaiijude]

I'm trying to set up my charge on my iPhone and I get to " we found your charge connecting to tracker " but it never moves on from there. It's been 24 hr.

[MarreFitbit]

Welcome to the Fitbit Community @Hawaiijude! I'd recommend doing the following:

• 1. You're attempting to set up your tracker with a supported device. For the latest list, go here.
  2. You set up your tracker using the Fitbit app and didn't try to set up your tracker using your device's Bluetooth settings instead. Fitbit trackers require that you use the Fitbit app. If you see "Incorrect Pin or Password Error" on iOS, Android, or Windows 10, you probably tried to set up using Bluetooth settings. 
  3. Your device's operating system (software) is updated to the latest version. To verify:
     • iOS—Tap Settings > General > Software Update. If an update is available, install it.
  4. Bluetooth is enabled on your device. To verify:
     • iOS—Tap Settings > Bluetooth. If Bluetooth is off, turn it on.
  5. The tracker is not already set up ("paired") to your account. If you're looking at your Fitbit dashboard and you see the tracker name at the top, set up is done.

  Hope this helps!