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Adventure malfunction

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‎01-07-2017 08:40

‎01-07-2017 08:40

I finished one of the nyc adventures days ago and it won't disappear from my app. It won't let me quit and it says it will start on Wednesday at 12 am but Wednesday has come and gone and there are no changes. I can't do any other adventures because of this. Anyone know what to do? 

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‎01-07-2017 09:54

‎01-07-2017 09:54

@Stacieb9  Are you getting the message "You can only be in one adventure at time"?  If so, that is a know issue for some users and Fitbit is aware of this and working on it.  Unfortunately there is nothing we can do from our side to correct this.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎01-07-2017 09:59

In response to Kmransom123

‎01-07-2017 09:59

Yes that's exactly what I'm getting. It's good to know that they're aware of this. Thank you so much. Now I know what's going on. 

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‎01-19-2017 08:05

‎01-19-2017 08:05

I'm getting the same thing.  My 2 day adventure is on day 22 and keeps adding days but says it's complete and I can not get out of it or add a new one.  Hope its fixed soon.  Aby

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