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Adventures not working

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‎01-29-2017 14:41

‎01-29-2017 14:41

For months now my ios app has not allowed me to start a new adventure and says that I can only be in one adventure at a time. There is another thread for this problem but it seems that Fitbit are ignoring it so I have started a new one. This has been happening for MONTHS. Please fix this.

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‎01-31-2017 04:24 - edited ‎02-02-2017 06:40

‎01-31-2017 04:24 - edited ‎02-02-2017 06:40

Hello @Dentrassi42, thanks for joining us, it's great to have you on board. Smiley Happy

 

Thank you for reporting this situation, our engineers are aware of the problem and are working to resolve it as quickly as possible. I sincerely apologize for any inconvenience this issue has caused you. I appreciate your patience and understanding towards this matter. 

 

If there's anything else I can do for you at this moment, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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