01-30-2017
05:15
- last edited on
02-02-2017
06:40
by
MarcoGFitbit
01-30-2017
05:15
- last edited on
02-02-2017
06:40
by
MarcoGFitbit
Is it necessary for the phone app to be open for all-day sync to work?
Moderator Edit: Clarified Subject.
Best Answer01-31-2017 04:19
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01-31-2017 04:19
Hello @rickgsr, thanks for joining us, it's great to see new faces around. ![]()
It is not necessary to have the Fitbit app open at all times for the All-day Sync feature to work. You can work on another app or have your phone locked, just make sure the app is running on the background and that you don't forceclose it. (by doubletapping the home button and swiping up the app).
I hope this resolves your inquiry, if there's anything else I can do for you, feel free to reply! ![]()