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After the iOS update the app is not displaying correctly

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‎10-08-2016 14:56 - last edited on ‎10-12-2016 07:46 by Moderator Alum

‎10-08-2016 14:56 - last edited on ‎10-12-2016 07:46 by Moderator Alum

So after the IOS 10 update on my iPhone SE, the top bar on the Fitbit app has disappeared. The first word I now get is "Today " Above that it is blank
Any ideas?

 

 

Moderator Edit: Updated Subject For Clarity.

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‎10-09-2016 05:05

In response to Kat2444

‎10-09-2016 05:05

 No @Kat2444 you shouldn't. After you sync, your data actually is stored on the Fitbit servers, so once you reinstall account, and log in, your data will be there. 

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎10-08-2016 17:50

‎10-08-2016 17:50

@Kat2444  Sounds like you may need to delete and reinstall the app.  

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎10-08-2016 19:49

In response to Kmransom123

‎10-08-2016 19:49

Does that mean all my kms etc from the year will be deleted?
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‎10-09-2016 05:05

In response to Kat2444

‎10-09-2016 05:05

 No @Kat2444 you shouldn't. After you sync, your data actually is stored on the Fitbit servers, so once you reinstall account, and log in, your data will be there. 

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer

‎10-09-2016 13:53

In response to Kmransom123

‎10-09-2016 13:53

Brilliant. Thanks 🙂
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