Hi,
Trued looking through topics but couldn't find the same issue. Please signpost me to the topic if I missed it.
My my issue is one single alarm will not sync while others do. I can't make it sync or delete it. All others do.
Any ideas?
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @TomtomA, thanks for joining us, it's great to have you on board! 
When did you start experiencing this issue? Is your tracker syncing correctly? This seems like a very odd situation and it's possible the information is not updating correctly in the app, which is why you're able to see that alarm. In this case I would like to recommend the following:
- Force-close the Fitbit app by double tapping the home button and swiping the app up.
- Log out from the app, restart your phone and log back in.
If that doesn't seem to do the trick, please try to delete the alarm by going to the device settings on the online Dashboard.
If the alarm is showing, tap on the pencil icon next to it and then tap on Delete Alarm to remove it. That way it will also be removed from the Fitbit app.
I hope this can be helpful, give it a try and keep me posted in case you need anything else! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @TomtomA, thanks for joining us, it's great to have you on board!
When did you start experiencing this issue? Is your tracker syncing correctly? This seems like a very odd situation and it's possible the information is not updating correctly in the app, which is why you're able to see that alarm. In this case I would like to recommend the following:
- Force-close the Fitbit app by double tapping the home button and swiping the app up.
- Log out from the app, restart your phone and log back in.
If that doesn't seem to do the trick, please try to delete the alarm by going to the device settings on the online Dashboard.
If the alarm is showing, tap on the pencil icon next to it and then tap on Delete Alarm to remove it. That way it will also be removed from the Fitbit app.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @TomtomA, I hope you're having a great day! Thanks for taking the time to reply.
I'm very glad the instructions provided were helpful to resolve your issue. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Happy stepping!
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