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Alarms Not Syncing

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‎05-05-2016 14:05 - last edited on ‎05-09-2016 11:10 by Moderator Alum

‎05-05-2016 14:05 - last edited on ‎05-09-2016 11:10 by Moderator Alum

This is still a problem as of May 2016. It is ridiculous - and inexcusable - that we have to go through all these steps and then the icon still spins. Why can't this be fixed?

 

Moderator Edit: Edited thread title.

Best Answer
1 BEST ANSWER

Accepted Solutions

‎05-09-2016 11:16

‎05-09-2016 11:16

Hi @Cohn17,

I've created a new thread since the issue that you referenced in your post has been resolved. In order to get you back on track, I'd recommend the following:

1. Make sure that you are using Fitbit iOS App version 2.22.1 that was released last week. Click here to be redirected to the iOS App Store.
2. Click the account button in the bottom right hand corner > click the tracker tile at the top > click silent alarms and set an alarm to the time of your choosing.
3. Once you have the alarm set in the App, you need to sync your tracker in order for the alarm to sync over.

Hope this helps you out and welcome to the Community!

Derrick | Retired Moderator, Fitbit

View best answer in original post

Best Answer
2 REPLIES 2

‎05-09-2016 11:16

‎05-09-2016 11:16

Hi @Cohn17,

I've created a new thread since the issue that you referenced in your post has been resolved. In order to get you back on track, I'd recommend the following:

1. Make sure that you are using Fitbit iOS App version 2.22.1 that was released last week. Click here to be redirected to the iOS App Store.
2. Click the account button in the bottom right hand corner > click the tracker tile at the top > click silent alarms and set an alarm to the time of your choosing.
3. Once you have the alarm set in the App, you need to sync your tracker in order for the alarm to sync over.

Hope this helps you out and welcome to the Community!

Derrick | Retired Moderator, Fitbit
Best Answer

‎05-11-2016 11:29

In response to DerrickS

‎05-11-2016 11:29

Dear Derrick,

That worked! Thank you for your help.

- Paul
Best Answer