help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All Day Sync not working correctly.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-19-2017 10:30 - last edited on ‎08-21-2017 06:10 by Moderator Alum

‎08-19-2017 10:30 - last edited on ‎08-21-2017 06:10 by Moderator Alum

My Charge 2 stop all-day syncing and receive no notifications.  Did everything from restarting iPhone 6 and Fitbit to rebooting. Nothing works ..just stopped working 24 hours ago.

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎08-21-2017 07:04

‎08-21-2017 07:04

Hello @Hifg, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

If your tracker is not receiving notifications, it's possible it has been in the "Do Not Disturb" mode, which also explains why All-day Sync is not working properly. In this case I would like to suggest you to tap the button on the side for 2 seconds while on the clock face, a message and a vibration will indicate if "Do Not Disturb" has been turned off or on. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes