Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All data won't remain saved?

Replies are disabled for this topic. Start a new one or visit our Help Center.
I've been experiencing an ongoing issue with the fitbit app in the past few weeks and I am not sure how to resolve it. The data my fitbit is displaying it has recorded will sync to the app's database on the day of tracking, but by the next day the data will have changed entirely in the app, showing much lower and wildy inaccurate results for all days past. I've tried uninstalling and redownloading the app but it hasnt helped at all, please all recommendations are welcomed.
Best Answer
0 Votes
1 REPLY 1

@kalialiopolis Welcome to the Fitbit Community! It's great to have you here! It's weird that your Dashboard sarted showing wrong information all of a sudden. You have troubleshooted properly my friend. In order to discard anyt issue with your tracker, I recommend restarting your Flex so it get refreshed internally. Once your tracker is restarted, force sync your tracker.

 

Keep me posted on the outcome and I'll be around my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes