01-14-2016 17:54
01-14-2016 17:54
Best Answer01-15-2016 00:58
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-15-2016 00:58
Are you trying to sync to a phone or a computer?
What does the message say?
01-16-2016 04:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-16-2016 04:52
I hope you're doing great @Smittybitten! Allow to help, if you're experiencing syncing issues I recommend you checking this article if you still experiencing the same issue after trying the troubleshooting steps listed on the article, take a screenshot of the message that you're getting in order to further assist you.
Hope it helps! Keep me posted :).