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All of my data is lost

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‎05-02-2020 22:49

‎05-02-2020 22:49

All of the data I had on my app is completely gone. Is there a way to somehow get it back? I don't want all of my progress to just be completely lost.

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‎05-03-2020 00:00

‎05-03-2020 00:00

All your data is held on the Fitbit servers and it's very difficult to delete. Have you had to sign-in to your account recently? Often in these cases the problem is that the person has signed on to the wrong account and if they sign on to the right one then all the data reappears.

 

If that's not the case here then you may do best to contact customer support via contact.fitbit.com 

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