Allow switch to old dashboard

[Dloz]

Can you please allow the users to switch back to the old dashboard? The new one is a lot less user friendly and harder to navigate to get the full view of the stats in one go 

[LiliyaFitbit]

Welcome to the Fitbit Community @Dloz.

I am glad to assist you with your inquiry about the option to switch back to the old dashboard. Thank you for your feedback. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers.

I would like to confirm if you refer to the new Fitbit app dashboard? If so, after you switch to the new app experience, you can no longer access the old Fitbit app design. Over the next few months, the old Fitbit app design won’t be available, and the new app experience will become permanent. For more information, please see this help article: What’s the new Fitbit app experience?

If you have any questions, feel free to let me know.

[JKD13]

I agree with you there and very bland new design and friends are missing too. Doubt they will switch back to friendly design and bring friends back. Very poorly design.

[WendyB]

@JKD13  Friends are there.

On the computer hover your mouse over the bottom of the tile until you SEE More. Click on that and friends will load

[JKD13]

Thanks WendyB, friends is on the computer but not on the app, unfortunately.

[Tammie4]

The new app is not user friendly at all and kind of ugly. The fact you have to use a computer to see all of your friends is just not right, some people  don't have one and prefer apps. Updates should make something better not worse.  I have tried to like it but just can't. I loved the old one so I hope they fix the new app.

[JKD13]

100% agree with you @Tammie4 I don't like it one bit ... I so loved the old one too!

[triice]

I 100% agree with this. I always refer back to my iphone app because the new dashboard doesn't give you as much data as the previous design.

Moderator edit: word choice

[JW3710]

I came on here to say the same thing! The new update is terrible and not at all user friendly! We need the old dashboard back! 

[tamaramarkovic]

I absolutely hate new dashboard, so much that I don’t want to use the app anymore. It is not user friendly. It is boring and not efficient at all. Why did you change a good dashboard into this garbage. And I can see I am not alone and that a lot of people share my opinion. Can you please, please, please change it back to the old one?

[LizzyFitbit]

Hi @JKD13, @Tammie4, @triice, @JW3710 and @tamaramarkovic, welcome to the Community Forums. @WendyB, thanks for stopping by and helping our friends. I'm sorry for the delay in my reply.

I appreciate all of you for taking the time to share your thoughts. I see where are you coming from, and I'm sorry about the inconvenience experienced with the new dashboard. While there aren't plans to include an option that allows you to revert to the previous dashboard, our team often reviews the feedback that is shared in the Community to improve the Fitbit app and its features.

@JKD13, just to confirm that the correct steps are followed, please open the Fitbit app, tap on Community > Friends, and you'll see a list with all your friends. If that's not your case, please take a screenshot and share it with me so I can investigate. For instructions to attach it in your reply, check this post.

I'll be around if you need anything else.

[HappyCamper3127]

I sure hope the administration is reading these complaints. We were not given the option to not opt in to the new dashboard. It totally sucks! I went to add my activity and it wouldn’t show up on the minutes. The old dashboard let me add weights and walking if I forgot my Fitbit at home. This new version is useless.