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Allow to connect multiple devices of same kind

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Hi, here’s hoping someone «in charge» reads these posts; I got a Versa3 from my wife for x-mas, happy I went out running crosscountry, slipped, hit something on the edge of the glass and it cracked… so no more watertight watch, which I really should have, if the unit is supposed to be an exercise support… I contacted support, who first suggested I restart the watch, maybe try switching «clockface»… off course a result of translation (I wrote in Norwegian, probably Google translate), but when I clearified that I mainly wanted it fixed, the replies ended with them offering a discount on their webshop, I gave up on them… and concidering it was a present, I just had to go buy a new one. As I then hoped I would be able to connect both of them to my app, and use the broken one for the «regular activities» and one for watersports/-activities, I asked the seller if this would be possible, with him stating that I would be able to connect multiple units, and use these off and on «with eachother»..: however, surprise surprise, this is not possible, as I just get «asked» if I want to replace the unit… which now means, if I understand correctly, that I will have to go through the «initializing process» everyt time I want to switch the watches… so, after this lenghty post, which doubles as therapy, here is my request; can you please add that function to the app, so the transition between units is a bit smoother than the «nightmare scenario» it is currently?

 

Moderator Edit: Clarified subject

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Hi @CoachB67. Welcome to the Community.

Thanks for taking the time to share your experience with the Versa 3. I understand where you're coming from and appreciate your feedback. Our team strives to improve our devices and services, and the input we receive from our members is a big part of our process. For this reason, I'd encourage you to share this idea about having an easier way to switch devices on the Fitbit app in the Feature Suggestions board. That way, our developers can take it into consideration for new updates and product development. You can learn more about this board here.

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