05-08-2020 06:39
05-08-2020 06:39
I just got a new iPhone SE (2nd Gen) to replace my iPhone SE (1st Gen). My fitbit syncs fine with the first gen iPhone, but my new iPhone is not finding it. I have tried:
- Turning on and off Bluetooth on iPhone SE 2nd Gen
- Updating the fitbit app on iPhone SE 2nd Gen
- Updating iOS to 13.4.1
Any other ideas? I tested that other devices were discover-able via Bluetooth on my iPhone SE (2nd Gen) so I know that Bluetooth is working.
05-11-2020 15:21
05-11-2020 15:21
Hello! Do you have another phone it is synced to? Mine didn’t want to sync to two phones so I had to totally turn off the old phone and sync it through the Fitbit app on the new phone. Seems to have resolved the problem for me.
05-18-2020 08:17
05-18-2020 08:17
This was the answer - I had to delete the app and delete the fitbit from bluetooth memory and now it works great. Thanks for the tip!
05-29-2020 11:18
05-29-2020 11:18
Hi !
i have the same problem 😕
what do you mean by “delete the Fitbit from the Bluetooth memory” ?
05-29-2020 11:47
05-29-2020 11:47
05-29-2020 11:52
05-29-2020 11:52