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Alta Sync

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‎10-17-2016 22:13

‎10-17-2016 22:13

I'm very frustrated with this Alta right now! You work to get the steps and the activity minutes but it's not updating!. I have a full battery so I don't have my charger. At 11:58 I had over 13,000 steps but the Fitbit went back to when it last synced at 6:39 with 7101 steps. This affected the previous days I had to reset as well! What is going on?
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‎10-18-2016 02:33

‎10-18-2016 02:33

I've been having the same problem since Saturday on my Alta.
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