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Alta battery drained really quick; when charged time is off?

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‎08-27-2017 13:21

‎08-27-2017 13:21

My Alta battery drained with no notification that is was low. When I charged it the time is off? How do I reset the time?

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2 REPLIES 2

‎08-28-2017 04:57

‎08-28-2017 04:57

Sorry you're going thru these issues, @Amyd1201! It sounds like you need to re-start your Alta. Tap here for instructions. Do it two or three times, then sync to your iPhone. That should do the trick. If not, please let us know. 

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‎08-28-2017 12:13

In response to SunsetRunner

‎08-28-2017 12:13

Hi Carol-- thanks for your reply.  I will try that and see if it works. 

Amy

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