08-22-2016 18:40
08-22-2016 18:40
Best Answer08-23-2016 07:28
08-23-2016 07:28
Hi @GaThunder9
Have moved this thread from the Alta to the iOS App section to increase the chance of getting a solution.
Your post will get more attention here.
Best Answer08-23-2016 14:48
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08-23-2016 14:48
@GaThunder9 I'd recommend making sure that you are using iOS App version 2.26.1 was that released yesterday morning if you haven't already. Click here to update.
After you've ensured that you are on 2.26.1, does force quitting and reopen the App resolve the issue? You can force close by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit iOS App > and then swipe up to force close.
Hope this helps!