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Alta hr - iPhone 7 - not sync

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‎02-09-2018 02:21

‎02-09-2018 02:21

Recently got a new iPhone (7) and installed Fitbit so. Will not sync/pair. States “looking” and does not connect.

I have tried turning Bluetooth off and on again. Also removing device from fitbit apt and reinstalling. Nothing works. 

Please advise. 

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‎02-09-2018 02:25

‎02-09-2018 02:25

Do you still have your old phone around? If so, make sure it doesn't have a Bluetooth connection to the fitbit that might be blocking connection to the new phone.

View best answer in original post

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2 REPLIES 2

‎02-09-2018 02:25

‎02-09-2018 02:25

Do you still have your old phone around? If so, make sure it doesn't have a Bluetooth connection to the fitbit that might be blocking connection to the new phone.

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‎02-09-2018 08:49

In response to SteveH

‎02-09-2018 08:49

It worked! Thank you

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