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Alta not syncing to new phone

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‎07-27-2017 13:24

‎07-27-2017 13:24

I used to received notifications on my Alta when I got a phone call or text message on my phone. Last week I changed handsets (iPhone) and kept the same phone number but now I don't get the notifications. How do I get them back again?

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‎07-28-2017 19:47

‎07-28-2017 19:47

Thanks for stopping by @SueJW! Please check that you have followed these steps to set up your notifications on your new iPhone. Also, you can check these tips for missing notifications and troubleshooting. 

 

Keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

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