help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alternatives to see average sleep data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-13-2019 06:22 - last edited on ‎09-15-2019 15:16 by Fitbit Moderator

‎09-13-2019 06:22 - last edited on ‎09-15-2019 15:16 by Fitbit Moderator

With several days of the "new dashboard" under my belt, I've given up and moved to Apple Watch.

 

Fitbit's refusal to return average sleep data--and imposing some inexact judgy "sleep score"--ruins the functionality of what was, for me, the best sleep tracker I ever used.  I've worn a Fitbit since 2012.

 

The solution MIGHT be to downgrade my app back to the older version ... IF I can locate a repository.  [Yes, yes, Fitbit Moderator, we know Fitbit doesn't recommend this, but the new dashboard is unusable.]

 

Anybody have luck doing so?

Another idea might be IFTT.  If I could pull my actual data--I just downloaded a complete archive of data from 2012--IFTT (If This Then That) might be able to display what I need instead of the Sleep Shame Score that Fitbit has just rammed down my throat.

 

Any tech types out there who can help?

 

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

‎09-15-2019 15:23

‎09-15-2019 15:23

Hi @WebmistressMing. It's nice to see you around the Community.

 

I'm sorry for the experience that you've had with the new dashboard, and appreciate your feedback as it helps us to work on our services. I understand how you're feeling about the sleep average time not displayed and thanks for taking the time to share some options to have that information on hand. Let me share with you that the average sleep time remains in the Fitbit app, and you can see that by tapping on the sleep tile, swiping from right to left on the graph and tapping on the arrows icon to maximize the view. See the pictures below:

 

image.png

 

 

If you need anything else, let me know.

Best Answer
0 Votes