Anyone else having trouble w/data on new dashboard?

[jamielinell]

Hi all,

I love the new dashboard but am having nothing but trouble with it. First it wasn't syncing with myfitnesspal at all, but now as soon as midnight hit last night all my water and calorie data disappeared. If I go back to the old dashboard it's there though.  Looking at it now my current day is correct, but as I go back the water and calorie data is always today's...

Anyone else having this issue? Have tried everything including re-installing the app, logging out and back in again, etc.

[mjschroer]

same problem here....I seem to have lost all my steps from about 2pm until midnight yesterday.....around 6500 steps gone.....??

[SunsetRunner]

YES!!! Same here. So annoying

[mjschroer]

to clarify - my steps from last night were showing up on my charge device last night after my walk (10pm cst) and showing up on the iphone 5s.....this morning they were still showing up on my iphone......by late morning - the steps were gone - comparison steps with 'friends' were off by several thousand steps....and none of it's showing up on my pc dashboard or iphone dashboard. 

My steps for this morning are showing up on my charge and on my iphone but now idea if they're accurate at this point.  major pain....

Anythoughts on how to fix this?

[nebwanymo]

Yes, all of yesterday's steps disappeared, don't see any recorded for today although the fitbit reads13837

[lKittensmittens]

I'm not having an issue with my steps but my water data won't update. I use waterlogged and it is updating my health app but the tile on the new dashboard isn't showing the correct total.

[lKittensmittens]

Just noticed that when I look at previous day's they all show the exact same calories and water as today.

[jamielinell]

Yes - exactly. The tiles are not updating - when I scroll back all tiles are just today's data! I hope we can get this fixed.

[musical713]

I switched to the new dashboard and only today's data shows for everyday. The old dashboard has all the information, but the new one only current day.

[RobertoME]

Hello everyone here. I noticed that you are having some bad experiences with the new Dashboard. I took the liberty to move the whole thread to a new forum, as this is related to the iOS app and not the online Dashboard. This is just to sort our community and keep the main topic clear.

Note that when you change of day, only the Main Stats tile will change accordingly, for the water log or other tiles that are not in the general stat tile,  is require to go inside those tiles to see the daily breakdown details.

 Here on my example as you can see, the sleep tile remain the same  even when I change from today to yesday and is just the way the new Dashboard works. If the new Dashboard is not your favorite you can still change it back as is explained on my friend DerrickFitbit's post.

Hope this helps and let me know how it goes.