09-20-2021 17:22 - last edited on 09-21-2021 09:23 by CindyMFitbit
09-20-2021 17:22 - last edited on 09-21-2021 09:23 by CindyMFitbit
Hi!
i know is an old topic but I’ve just got my charge 4 and I have the same problems. I’ve already done everything…even turned to English (I’m in Brazil so I use Portuguese) and the app list doesn’t show the apps. In fact, yesterday the app updated to last version of charge 4 and today only zoom appears in the list of the apps notifications. I can’t receive messages or WhatsApp.
I’ve already tried everything. I’ve updated the IOS, the Fitbit app, the device, I’ve restarted the device, I’ve turned on and off the Bluetooth notifications system and it’s the same.
Hope someone can help me.
thanks
Moderator Edit: Clarified subject
09-21-2021 09:38
09-21-2021 09:38
Hi there @ssoublin.
It's nice to see you in the Fitbit Community. Thanks for taking the time to share what you've experienced with the notifications in the Fitbit app and for all the troubleshooting tried prior posting. I recommend doing the following:
If the issue persists, let's try to set up the Charge 4 as new device:
On a side note, I've moved your post to this thread so we can keep our forums organized.
Hope this helps.